Job Description
$130,000 to $150,000 + super + vehicle + uncapped monthly commission
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Manage and grow an established North Queensland customer portfolio, with approximately 70 to 80% of your time focused on key account development and retention.
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Created as part of the company's continued investment in the region, this position offers the opportunity to strengthen valuable customer partnerships and deliver sustainable territory growth.
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You will not be starting from scratch. The role comes with established customer relationships and genuine opportunities to increase account value.
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The remaining 20 to 30% of your time will involve targeted business development across the same industries, customer base and regional market.
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About the business
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Our client is an established national provider of equipment solutions to the civil, construction, infrastructure and resources sectors.
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Its commercial strength is backed by a modern fleet, dependable delivery capability and responsive operational support. This enables the sales team to make credible commitments and build long-term customer relationships based on service and reliability.
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You'll join a practical and commercially focused business with an experienced Queensland leadership team and strong operational support.
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The opportunity
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Reporting to the Queensland Sales Manager, you'll manage strategic customer relationships throughout Townsville and the broader North Queensland market.
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Your focus will be on understanding customers' current and future project requirements, building relationships with decision-makers and identifying opportunities to increase hire volume and share of wallet.
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Key responsibilities include:
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Managing and growing an established portfolio of strategic accounts
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Building relationships across site, procurement, operational and senior management teams
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Identifying upcoming projects, forward equipment requirements and account-growth opportunities
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Developing account plans, preparing proposals and negotiating commercially sustainable agreements
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Protecting key customer relationships and addressing account risks early
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Working closely with operations to ensure customer commitments are delivered
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Maintaining accurate account, pipeline and activity information
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About you
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You are an experienced B2B account manager who combines strong customer relationships with practical commercial judgement.
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You'll bring:
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A proven record of retaining and growing valuable B2B accounts
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Relevant customer relationships across the region
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Experience within equipment, civil construction, transport, utilities, mining services or another project-focused industry
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A practical understanding of plant, machinery or technical equipment solutions
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Robust account planning, negotiation and relationship-management capability
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A self-directed working style, current driver's licence and flexibility to undertake regional travel and overnight stays
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Direct equipment hire experience will be highly regarded but is not essential. Candidates from related industries with transferable relationships, technical sales capability and strong account-management results are encouraged to apply.
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Working arrangements
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Success in this position requires a strong face-to-face presence. The role is predominantly field-based, typically involving four days each week with customers and on project sites, supported by regular time at the Townsville branch.
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The territory extends across the broader North Queensland market, with regular regional travel and overnight stays required.
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What's on offer
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Base salary of $130,000 to $150,000 plus superannuation
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Fully maintained company vehicle, laptop and phone
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Uncapped monthly commission tied to portfolio growth and retention
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An established customer portfolio with genuine growth potential
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A newly created position with clear ownership and autonomy
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Experienced operational and leadership support
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The backing of a well-established national business
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If you are a commercially driven account manager who understands the North Queensland market and enjoys building long-term customer partnerships, this is an opportunity worth exploring.
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You do not need an updated CV to begin the conversation. Contact us for a strictly confidential discussion, or apply now if you are ready to take the next step.
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📌 Key Account Manager (Townsville)
🏢 Empowered Recruitment
📍 Townsville