Job Description
As Senior Wait Staff, you'll be a leader on the floor — setting the standard for service, supporting junior team members, and making sure every guest gets the ST. ALi experience, even when we're three-deep at the door.
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Key responsibilities
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Deliver warm, attentive, knowledgeable service and build rapport with our regulars
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Lead by example on the floor during peak periods, staying composed under pressure
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Support and informally coach junior wait staff and new starters
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Accurately manage orders, tables and turnover — without ever making guests feel rushed
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Know the menu inside out and make thoughtful, guest-first recommendations
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Keep your section spotless and reset quick between covers
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Assist with opening/closing duties and basic POS/billing
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About you
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A high level of attention to detail — presentation, accuracy and consistency matter
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Availability across weekends and public holidays
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Ability to start immediately
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Current RSA and food handling certificate (or willingness to obtain)
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Pay in line with the Restaurant Industry Award, Level 3: Full-time/part-time: $*****/hour weekdays, $***** Saturday, $***** Sunday, $***** public holidays, $*****–$***** overtime — plus paid annual leave and personal/sick leave. Casual: $*****/hour weekdays, $***** Saturday, $***** Sunday, $***** public holidays, $*****–$***** overtime
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Free coffee, all year round
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Genuine career progression — many of our Floor Supervisors and Venue Managers started on the floor
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Structured training and development, from day one and ongoing
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Staff perks and discounts across ST. ALi venues
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A tight-knit, community-driven team at one of Melbourne's most-loved hospitality brands
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About us
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ST. ALi is one of Melbourne's most iconic specialty coffee and hospitality brands. Our South Melbourne flagship is looking for an experienced Senior Wait Staff member to join the floor team.
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📌 Senior Wait Staff -- St. Ali (Melbourne)
🏢 ST ALI
📍 Melbourne