Job Description
People Access Talent HR Group - PATH Group – Rhodes NSW
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Exciting Opportunity to Launch Your Career in Business Support
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Are you looking to build a career in administration, customer service, or claims support? This is an exciting opportunity to join a growing and supportive organisation where you'll receive hands‐on experience, exposure to multiple business functions, and the chance to develop valuable professional skills in a collaborative team environment.
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The Company
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Our client is a growing and highly regarded organisation that provides specialised support services within the insurance and claims industry. Known for its commitment to delivering outstanding customer outcomes, they have built a collaborative and supportive workplace where employees are encouraged to learn, grow, and contribute to the success of the business.
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As their team continues to grow, they are seeking an enthusiastic and motivatedSupport Services Administratorto join their Rhodes office.
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The Opportunity
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This is an excellent entry‐level opportunity for someone looking to gain experience in office administration, customer service, or claims support.
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Working as part of a friendly and supportive team, you will provide administrative assistance across a range of business activities, helping to ensure smooth day‐to‐day operations while delivering a positive experience for clients and stakeholders.
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Whether you're an early‐career professional, recent graduate, or someone with a small amount of administration experience looking for your next step, this role offers training, development, and long‐term career potential.
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Key Responsibilities
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Provide administrative support to the broader support services and claims teams.
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Enter and maintain accurate records and client information.
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Manage incoming emails, correspondence, and general administration tasks.
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Answer incoming phone calls and assist with customer enquiries.
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Support payment processing and administration activities.
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Assist with the preparation and distribution of client correspondence.
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Coordinate documentation and maintain electronic records.
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Generate reports and update internal databases.
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Assist team members with day‐to‐day operational requirements.
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Contribute to a positive team culture and exceptional customer service outcomes.
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About You
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To succeed in this role, you'll be someone who enjoys helping others, takes pride in your work, and is eager to learn.
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You will have:
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A positive attitude and willingness to learn.
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Strong communication and interpersonal skills.
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Excellent attention to detail.
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Good organisational and time management abilities.
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The ability to work effectively within a team environment.
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A professional and customer‐focused approach.
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Confidence using computers and learning current systems.
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Skills & Experience
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We're open to candidates from a variety of backgrounds.
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You may have:
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Previous administration, reception, customer service, retail, hospitality, or office support experience.
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Exposure to Microsoft Office, including Outlook, Word, and Excel.
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Experience working in a fast‐paced environment.
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A desire to build a long‐term career in administration, business support, or claims services.
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Previous claims administration experience is advantageous but not essential, as training will be provided for the right candidate.
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What's on Offer
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Comprehensive training and ongoing support.
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Career development and progression opportunities.
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Supportive and collaborative team culture.
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Modern office location in Rhodes.
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Opportunity to gain valuable experience within a growing industry.
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A business that genuinely invests in the development of its people.
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Have Questions?
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Contact Samantha at PATH Group on ********** or email
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for a confidential discussion.
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Please note that applications will be reviewed as they are received, and only shortlisted candidates will be contacted.
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📌 Support Services Administrator (New South Wales)
🏢 People Access Talent HR Group - PATH Group
📍 New South Wales