Job Description
Join One of the Bellarine Peninsula's Leading Hospitality Venues
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Portarlington Golf Club is seeking an experienced and motivated Gaming Supervisor to lead our gaming operations and support our hospitality team.
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This is an excellent opportunity for an experienced gaming professional who enjoys leading a team, building strong relationships with members and guests, and ensuring the highest standards of customer service, compliance and venue presentation.
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Located on the picturesque Bellarine Peninsula, Portarlington Golf Club is a thriving community club featuring golf, bars, bistro dining, functions, gaming, TAB and Keno. As one of the region's premier hospitality destinations, we pride ourselves on providing a welcoming setting for members, guests and visitors.
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About the role
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As Gaming Supervisor, you will play a key role in the day-to-day operation of our gaming room, ensuring exceptional customer service, regulatory compliance and a positive team culture.
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Key responsibilities
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Supervising gaming operations and gaming floor activities
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Leading by example to deliver outstanding customer service
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Ensuring compliance with Responsible Gambling requirements and venue policies
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Cash handling, payouts and reconciliations
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Supervising and supporting bar and lounge operations to ensure exceptional customer service standards across the venue.
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Supervising TAB and Keno operations
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Supporting, coaching and mentoring gaming attendants
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Monitoring gaming room presentation, cleanliness and functionality
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Building strong relationships with members and regular patrons
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Responding appropriately to customer concerns and service issues
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About you
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Previous experience in a Victorian gaming venue
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Demonstrated experience supervising or leading hospitality staff
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Current RSA and RSG certification
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Strong knowledge of Victorian gaming regulations and responsible gambling requirements
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Experience with gaming payouts, cash handling and reconciliations
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Experience with TAB and Keno operations
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Strong communication and interpersonal skills
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Excellent organisational skills and attention to detail
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A professional and approachable leadership style
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Availability to work evenings, weekends and public holidays
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Benefits
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Part-time or full-time employment for the right candidate
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Competitive remuneration based on experience
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A leadership role within an established hospitality venue
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Ongoing training and professional development
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Supportive management and team environment
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The opportunity to make a genuine impact within a respected community club
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A beautiful coastal workplace on the Bellarine Peninsula
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#J-*****-Ljbffr

📌 Gaming Supervisor (Victoria)
🏢 Portarlington Golf Club
📍 Victoria