Job Description
About EVT:
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Rydges Kalgoorlie is part of EVT, one of Australasia's market-leading experience creators offering careers that can take you wherever you want to go across entertainment, ventures, and travel. In a world of cookie cutter experiences, here at EVT we believe in changing the game. It's why we all call ourselves Daymakers - because each day is a chance to add the wow factor for our customers and continually grow in our own careers.
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Proudly owned and operated in Australia and New Zealand, Rydges offers refreshingly local stays in city, regional and resort-style hotels. We're not just in the neighbourhood, we're part of it. Every hotel is designed for ease, connection and quality. From check-in to check-out, our local heroes bring a can-do attitude and "too easy" service. Whether it's for work or a well‐earned break, our place feels like home with the charm of somewhere new. Join us to help make every moment memorable.
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EVT has an endless range of roles and careers paths to explore across over 140 entertainment experiences like Event Cinemas and Moonlight Cinemas, 150 award‐winning restaurants and bars, and 80+ hotels, including QT, Rydges, Atura, LyLo, Independent Collection and Australia's most loved year‐round alpine resort, Thredbo. Our ventures include a ~$2.3B property portfolio and hotel management, just to name a few. Once you're in, there's no limits on where your career could take you.
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Key Responsibilities:
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Welcome guests warmly and ensure smooth check-in/check-out
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Respond promptly to guest needs and special requests
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Coordinate with housekeeping and maintenance for room readiness
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Manage reservations and daily guest transactions accurately
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Provide information about hotel services and local attractions
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Maintain a clean, safe, and professional front desk workplace
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Participate in training and team meetings
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What You'll Bring:
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Strong customer service and communication skills
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Familiarity with hotel systems and procedures
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Ability to collaborate across departments
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Detail-oriented and accurate in transactions
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Adaptable and open to continuous learning
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Knowledge of WH&S; and operational policies
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How You Work:
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Daymaker ethos — no one's too big for the small things.
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Inclusive leader — values diverse perspectives; builds belonging.
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Perks from Day One:
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As part of EVT, you unlock Elevate Perks from your first day. Parity for all levels - no ivory towers.
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50% off dining and stays across EVT hotels – QT, Rydges, Atura, LyLo and more.
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$2 movie tickets + discounts on Gold Class, Moonlight Cinema and Candy Bar.
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Seasonal perks at Thredbo.
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Rapid career growth across our hotel & entertainment network.
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Paid parental leave; community & volunteering opportunities.
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We welcome applicants from all backgrounds.
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📌 Guest Service Agent - Rydges Kalgoorlie (Western Australia)
🏢 EVT - Entertainment | Ventures | Travel
📍 Western Australia