Job Description
Support customers, meet their needs and encourage repeat business.
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Promote additional product and sales initiatives, including maximising gift aid and round-up.
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Work towards ensuring, as a team, that targets and profit levels are met.
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Support the growth of average weekly sales.
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Encourage the local community and customers to donate stock
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Effectively manage donated stock and bought in goods, ensuring that necessary standards are maintained.
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Deliver high standards of customer service
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Deal with customer complaints and queries in an effective manner
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Promote the shop in the community and respond to local queries about the services of the British Red Cross
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Actively recruit, develop, communicate with and motivate volunteers to meet the needs of the shop.
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Maintain the Assemble system for all volunteers within the shop
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Manage the task allocation to Volunteers, guiding activity to ensure require standards of performance
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Act as a key holder and ensure the security of cash, stock and premises
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Ensure health and safety compliance at all times in the shop
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In the absence of the Retail Manager be accountable for the day to day operation of the shop, including cash handling and banking.
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Proud member of the Disability Confident employer scheme
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Assistant Shop Manager
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Company: British Red Cross Salary: £24,969 Hours: Part-time Location: Exmouth, EX8 1RW Working pattern: In office Job type: Temporary Posting date: 13 Aug **** Closing date: 26 Aug ****
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Summary
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Support customers,
meet their needs and encourage repeat business.
n
n
Promote additional product and sales initiatives, including maximising gift aid and round-up.
n
Work towards ensuring, as a team, that targets and profit levels are met.
n
Support the growth of average weekly sales.
n
Create and maintain strong visual merchandising displays
n
Encourage the local community and customers to donate stock
n
Effectively manage donated stock and bought in goods, ensuring that necessary standards are maintained.
n
Deliver high standards of customer service
n
Deal with customer complaints and queries in an effective manner
n
Promote the shop in the community and respond to local queries about the services of the British Red Cross
n
Actively recruit, develop, communicate with and motivate volunteers to meet the needs of the shop.
n
Maintain the Assemble system for all volunteers within the shop
n
Manage the task allocation to Volunteers, guiding activity to ensure require standards of performance
n
Act as a key holder and ensure the security of cash, stock and premises
n
Ensure health and safety compliance at all times in the shop
n
In the absence of the Retail Manager be accountable for the day to day operation of the shop, including cash handling and banking.
n
n
Proud member of the Disability Confident employer scheme
n
About Disability Confident Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.
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