Job Description
Grosvenor Engineering Group are trusted building services partner to leading property portfolios across ANZ. We are passionate about delivering outcomes and long-term value for building owners, managers and their occupants.
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With a footprint of 21 branches across Australia and New Zealand, our clients are supported by a workforce of over 830 employees which include specialist engineers, technicians, project managers, estimators, site personnel and service specialists.
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Due to continued growth, we are seeking aService Coordinator - Fire/Electricalto join our team in Sunshine Coast.
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The Role:
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Manage daily administration activities i.e. scheduling work, managing client calls and purchase orders.
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Maintain client portals, generate invoicing and work orders in order to meet client KPIs
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Coordinate subcontractor administration and support with monthly reporting
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Manage inbound calls from clients and technicians.
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Selection Criteria:
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Previous experience working in a customer service based role
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Ideally has exposure in the Service industry - however not essential
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Confident with technology and can work within complex in house systems, including MS Word, Excel and Outlook
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Willingness to learn, with excellent communication skills
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Strongtime management skills and attention to detail
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Possess a positive, proactive customer focused approach
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Graduates encouraged to apply, with training facilitated for the right candidate
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Why Grosvenor?
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Apart from a competitive salary, the ability to expand your career through on-going professional development, we have awesome perks. Add this to the great culture that comes with a outstanding team of passionate people all working towards a common goal – delivering the best, proactive service for our clients!
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📌 Service Coordinator - Fire/Electrical (Queensland)
🏢 Grosvenor Engineering Group
📍 Queensland