Job Description
Due to an internal promotion we are re advertising a very similar role to previously, now reporting to the Customer Service Manager.
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As a key team member, your role involves, but is not limited to:
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Collaborating closely with the Company Director
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Managing workloads effectively including calls, emails, quotes and job calls
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Supporting other team members in a professional & positive manner
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Ensure high-quality customer service
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Address service-related issues liaising with staff or clients when required
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Assisting the service department and supporting the technicians in the field through reactive ad hoc client work requests.
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To be successful in this role you will possess:
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Strong communication skills, both written and verbal
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Demonstrated organisational skills,



including the ability to plan your own workload.
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A positive attitude, solid work ethic, and an enthusiastic commitment to continuous growth and achievement.
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Administration proficiency with a focus on delivering high-quality customer service, data entry, general office duties.
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Patience, initiative, and a multitasking aptitude
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Technical expertise with proficiency in Microsoft Office suite.
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Previous experience working with facility managers, owners corporations, real estate agents or programmed maintenance company is desirable but not essential.
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Please Note: Only shortlisted candidates will be contacted.
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📌 Customer Service -Fire Industry (South Australia)
🏢 seek.com.au
📍 South Australia