Job Description
Unified Communications Engineer (UC)- Cisco focused - $850-$950 per day - Sydney - Hybrid
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About the role
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This Unified Communications Engineer contract focuses on Cisco voice and contact centre technologies. You will support and enhance cloud-based telephony platforms, working closely with network, infrastructure, and business teams to deliver an enterprise wide Communications uplift.
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Duties/Key responsibilities
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Support and manage Cisco UCC and UCCX platforms in a cloud environment
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Deliver and maintain contact centre voice telephony solutions
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Troubleshoot and resolve voice and network-related issues
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Collaborate with stakeholders on system improvements and upgrades
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Ensure performance, availability, and security of communication systems
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Skills and experience
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Strong experience with Cisco UCC, UCCX, and cloud voice technologies
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Solid background in contact centre telephony (e.g. Mytell or similar)
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Broad networking knowledge (routing, switching, QoS, SIP)
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Proven troubleshooting and support experience in enterprise environments
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Solid communication and stakeholder engagement skills
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Benefits
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$850-$950 per day contract
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Initial 6-month term with strong extension potential
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Hybrid working model
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Exposure to enterprise-scale Cisco cloud and contact centre environments
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Opportunity to work on modernisation and transformation initiatives
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📌 Cisco Voice Engineer (New South Wales)
🏢 Allura Partners
📍 New South Wales