Job Description
An established and highly respected travel business on the Gold Coast is looking for an experienced Groups Advisor to join its specialist team.
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This is an opportunity to work within a professional, experienced travel environment supporting a diverse range of group travel requirements, with the backing of a well-established business and a strong network of travel partners.
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About the Role
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As a Groups Advisor, you'll be responsible for supporting the planning and delivery of group travel, with a particular focus on domestic airfares, bookings, administration and accurate group documentation.
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You'll work closely with clients, suppliers and internal teams to ensure group travel arrangements are managed efficiently from enquiry through to completion.
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The role will include:
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Managing group travel enquiries and bookings
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Working with domestic airfares and group air requirements
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Preparing quotes, itineraries and supporting documentation
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Managing group bookings and changes through to ticketing
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Maintaining accurate group information and manifests
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Using Excel to manage and track group travel requirements
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Working with suppliers and travel partners to secure appropriate arrangements
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Ensuring bookings and documentation are accurate and completed within required deadlines
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Providing support to the wider travel team when required
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Assisting the Corporate Travel team during busy periods
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About You
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We're looking for someone who is organised, commercially aware and genuinely enjoys the detail involved in getting group travel right.
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You'll ideally have:
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Previous experience in group travel, leisure travel or travel operations
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Strong knowledge of domestic airfares
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GDS proficiency - Amadeus highly regarded
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Strong Excel and Microsoft Office skills
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Excellent attention to detail and accuracy
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The ability to manage multiple bookings and competing deadlines
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Strong communication and customer service skills
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A flexible, team-oriented approach
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A positive attitude and willingness to learn
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Groups experience is preferred, but we're also open to someone with the right travel background, solid systems skills and attitude who can be trained into the role.
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Why Join?
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$70K - $75K + Super
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Monday - Friday
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Gold Coast location
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Work alongside an experienced team of travel professionals
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Exposure to group, incentive and corporate travel
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Training and development opportunities
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A supportive, collaborative working environment
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The opportunity to develop your expertise within an established and highly regarded travel business
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This is a confidential recruitment process. The company name and further details will be discussed with shortlisted candidates.
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Applicants must have unrestricted working rights in Australia. Visa sponsorship is not available for this position.
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If you're an experienced travel professional with strong GDS, domestic airfare and Excel skills - and you're looking for a role where accuracy, teamwork and a great attitude are genuinely valued - we'd love to hear from you.
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