Job Description
n
Full Time - Permanent
n
n
Join Bevilles – Australia's most loved jewellery brand as we redefine value, style, and innovation in the jewellery industry.
n
Bevilles is on a mission to become the #1 destination for quality and affordable jewellery. With stores nationwide and a bold growth strategy, we're looking for a data-driven and proactive CRM & Loyalty Coordinator to manage direct marketing campaigns, optimise customer lifecycle journeys, and support our loyalty program across Bevilles' national footprint.
n
Why You'll Love It Here:
n
n
Permanent Full-Time role - 38 hours per week
n
Adaptable work options to keep your work-life balance in check
n
Generous staff discounts for you & your family
n
A fun, inclusive, and supportive culture where your growth matters
n
Access to exclusive product previews and gifting initiatives
n
n
What You'll Do:
n
n
Execute CRM campaigns across email, SMS, push, and inbound channels
n
Lead campaign briefing, performance tracking, and reporting
n




Optimise engagement through A/B testing and audience segmentation
n
Support loyalty program operations and internal team education
n
Analyse data to reduce churn and increase customer value
n
n
What You'll Bring:
n
n
4+ years' experience in CRM, loyalty, retention, lifecycle or direct marketing.
n
Experience working with CRM and marketing automation platforms, with Braze experience highly regarded.
n
Strong knowledge of customer segmentation, lifecycle marketing and campaign optimisation.
n
Experience managing loyalty programs and customer engagement initiatives.
n
Exceptional analytical, project management and stakeholder engagement skills.
n
A degree in Marketing, Communications, Public Relations or a related discipline.
n
n
Why Bevilles?
n
We're a team that values innovation, accountability, and growth. You'll be part of a supportive, creative environment where your ideas matter, and your impact is visible.
#J-*****-Ljbffr

📌 Crm And Loyalty Specialist (Queensland)
🏢 Bevilles Jewellers
📍 Queensland