Job Description
Hipcamp Inc. is hiring a Australia-based Support Guide on a 12-month contract to assist campers and Hosts with bookings, listings, and technical issues. You'll work across phone, email and social media, resolving questions while explaining the rationale behind policy decisions.
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We value empathy, solid written and verbal communication, and the ability to troubleshoot independently. The role is remote with a global team and requires 38 hours per week across Tue–Sat, with onboarding and structured
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📌 Remote Customer Support Guide -- Hospitality & Tech (New South Wales)
🏢 Hipcamp
📍 New South Wales
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