Job Description
Security Key Account Manager - NV1 Cleared
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As one of Australia's leading security companies, MSS Security is built on teamwork, respect, and integrity. We provide long-term career paths, stability, and a workplace where your professionalism and dedication are genuinely valued. To find out more visit our website at
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About the Company
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As one of Australia's leading security companies, MSS Security is built on teamwork, respect, and integrity. We provide long-term career paths, stability, and a workplace where your professionalism and dedication are genuinely valued. To find out more visit our website atwww.msssecurity.com.au
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Our employees enjoy working with MSS because we:
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Have a high people and culture focus
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Offer extensive development and progression opportunities
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Provide stability and certainty in a role
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Work collaboratively together and are high achievement focused
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Because we know how to have fun whilst getting the job done
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About the role
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We are seeking an NV1 Cleared Escort Operations Manager to oversee the delivery of security services at a Data Centre located in Melbourne's CBD.
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Reporting to the National Accounts Manager, you will be responsible for leading the on site security team, ensuring contractual service requirements are upheld.
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This is a Full Time position working predominantly Monday to Friday, however, there will be a requirement to be available after hours to manage urgent operational matters.
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Duties include but are not limited to:
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People management: Oversee hiring, training, performance, disciplinary processes and employee terminations in accordance with company policies.




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Employee development: Develop, mentor and support employees to promote a high performing workforce.
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Reporting: Compile data for Quarterly Business Reviews and attend and lead client meetings.
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Cost management: Identify and implement cost saving initiatives and operational efficiencies while maintaining service quality.
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Payroll administration: Oversee payroll, ensuring employee hours, allowances and leave entitlements are accurate and submitted on time.
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Client relationship management: Build and maintain strong relationships with clients, responding promptly to operational issues and service requests.
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Incident management: Manage operational incidents from initial response through to corrective actions.
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Equipment and logistics: Oversee the management of uniforms and equipment, ensuring staff are appropriately equipped and inventory is maintained.
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Requirements:
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Prior experience managing security operations, including incident response, compliance requirements, risk management and leading large teams.
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The ability to confidently lead client meetings, providing operational updates, addressing concerns and presenting solutions.
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People focused leadership style, with the ability to motivate teams, build a positive culture, and deliver high quality security services.
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Must be anAustralian Citizen and hold a current NV1 Clearance.
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Valid Victorian Security Licence.
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Master Licence Number: **********S
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MSS Security is an Equal Chance Employer, valuing the unique backgrounds, experiences, and contributions of each person We encourage and celebrate diversity.
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📌 Security Key Account Manager - Nv1 Cleared (Victoria)
🏢 Mss Security
📍 Victoria