Job Description
Keolis is one of Australia's largest private providers of multi-modal public transport, operating Bus, Ferry and Light Rail services across the country.
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With a long-term commitment to Australia, we aspire to be the partner of choice for public transport authorities by delivering on our promise to "Think Like a Passenger."
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This is your opportunity to join an international transport brand locally in Newcastle, supporting a multi-modal operation that keeps our community moving every day.
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Behind every service we deliver is a team of dedicated professionals
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About the role
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We are seeking an organised and proactive Administration Assistant to join our team at our Hamilton Bus Depot.
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Reporting to the Finance & Administration Manager, you will support the administration of insurance claims, maintain records, assist with payroll and compliance activities, and provide general administrative support across the business.
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This position is a 12-month fixed-term contract, providing parental leave cover.
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Key responsibilities
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Manage and administer insurance claims for employees, passengers and third parties
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Liaise with insurance providers and internal teams including HR, Finance and Operations
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Respond to insurance enquiries in a professional and timely manner
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Assist with payroll as required
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Maintain accurate records, files and SharePoint documentation
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Ensure confidentiality of sensitive business information
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Assist with audits, compliance checks, year-end processes and system improvements
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About you
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Minimum Certificate III in Business Administration, Business Services or a related discipline
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A minimum of 3 years' experience in administration or office support
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Insurance claims or case management experience (highly regarded)
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Intermediate to advanced Excel skills (essential)
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Proficiency in Microsoft Office and SharePoint
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Strong organisational skills with the ability to manage multiple priorities and meet deadlines
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High attention to detail and accuracy
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Demonstrated commitment to providing excellent customer service and building positive relationships with internal and external stakeholders
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Solid written and verbal communication skills
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Ability to work independently and as part of a team
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Professionalism, integrity and the ability to maintain confidentiality
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A competitive salary package
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Discounts with hundreds of retailers across 9,000+ locations Australia-wide
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Health and wellbeing programs, including Fitness Passport memberships for you and your family
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A collaborative, supportive team culture
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The opportunity to work locally while being part of a global transport network
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📌 Administration Assistant (New South Wales)
🏢 KEOLIS
📍 New South Wales