Job Description
The Non-Production Environment Manager is responsible for managing and supporting all testing environments (PTEST, STEST, VTEST) used for development, testing, training, and business-as-usual activities.
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The role ensures these environments are:
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Available and stable
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Secure and properly configured
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Ready for testing and deployments
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Quickly restored when issues occur
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This person also coordinates issue triage, manages environment-related risks, and maintains knowledge of how various applications and systems work together.
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Required Experience
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Technical & Industry Experience
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Experience working in large and complex organisations.
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Experience in industries such as:
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Logistics
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Transport
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Retail
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eCommerce
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Workplace & Release Management
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Strong experience managing enterprise test environments.
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Experience handling software releases and deployments.
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Experience with incident, change, and release management processes.
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Stakeholder Management
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Ability to work across technical and business teams.
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Strong communication and coordination skills.
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Experience facilitating issue triage and problem-solving workshops.
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Technical Skills
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SAP applications
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Oracle applications
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Microsoft technologies
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Application dependencies and integrations
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Monitoring & Troubleshooting
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New Relic
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Log analysis and dashboard monitoring
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Process Knowledge
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ITIL Change Management
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ITIL Request Management
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ITIL Conflict Management
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Qualifications
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Preferred Certifications
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ITIL Certification
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Agile Certification
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PMP Certification
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Other Project Delivery Certifications
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Key Personal Attributes
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Process Management
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Creates and improves operational processes.
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Removes inefficiencies and simplifies ways of working.
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Uses data and feedback to improve outcomes.
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Relationship Building
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Builds trust with diverse stakeholders.
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Works effectively across teams.
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Resolves conflicts professionally.
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Action Orientation
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Takes initiative and ownership.
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Responds quickly to issues and risks.
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Drives action even when information is incomplete.
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Digital Mindset
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Uses data and insights to improve decisions.
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Promotes digital ways of working.
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Results Focus
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Delivers high-quality outcomes.
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Works through challenges to achieve goals.
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Helps remove barriers for others.
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Key Responsibilities
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Ensure all non-production environments are available, secure, and fit for purpose.
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Manage and support test environments throughout the project lifecycle.
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Monitor environment health, availability, and performance.
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Coordinate environment setup and configuration for projects and testing activities.
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Ensure environments comply with security and data protection requirements.
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Release & Deployment Management




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Plan and coordinate software releases and deployments.
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Work with application support teams to deploy code with minimal impact to testing.
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Manage release schedules and deployment plans.
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Communicate deployment timelines and risks to stakeholders.
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Conduct post-release reviews and identify improvement opportunities.
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Lead triage sessions to identify and resolve environment issues.
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Troubleshoot complex technical problems across multiple applications.
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Coordinate teams to quickly resolve incidents and defects.
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Ensure clear communication during outages and service disruptions.
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Work closely with vendors and suppliers.
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Manage vendor support tickets and escalations.
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Partner with vendors to adopt new platform features and capabilities.
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Coordinate migration activities where required.
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Improve environment management processes and governance.
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Enhance monitoring, logging, and reporting capabilities.
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Drive innovation and adoption of new technologies.
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Maintain documentation, standards, and best practices.
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Stakeholder Management
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Act as the link between:
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Development teams
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Operations teams
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Quality Assurance (QA) teams
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Business stakeholders
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Provide regular updates on environment status, risks, and releases.
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Build strong working relationships across teams.
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Training & Knowledge Sharing
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Create and maintain environment management documentation.
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Train teams on release and environment management processes.
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Share lessons learned and best practices.
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📌 Environment Manager (Victoria)
🏢 XPT Software
📍 Victoria