Job Description
Federal Court Australia in Queensland seeks an IT Service Support Officer to provide Level 1 and Level 2 ICT support to Judges, Registrars, Members and staff across the Courts. You will log, troubleshoot, resolve and escalate incidents, using remote tools and ITSM platforms to maintain service quality.
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The role requires robust customer service skills, collaboration within a dispersed national team and experience with Windows 11, Microsoft 365, Active Directory and security best practices.
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📌 It Service Desk Officer - Government It Support (Queensland)
🏢 Federal Court of Australia
📍 Queensland
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