Job Description
HEST A is seeking an Incident Response Analyst to own member and insurance incidents from intake to resolution. You'll be the central liaison between HESTA, our administration partner (GROW) and insurer (AIA), ensuring well-documented, defensible decisions and timely remediation.
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With 2+ years in life insurance incident management, you'll navigate RG 277, RG146 and APRA standards, coordinating cross‐functional teams to protect members' best interests and improve outcomes for over a million
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📌 Incident Response Analyst -- Insurance & Member Outcomes (Victoria)
🏢 Hesta
📍 Victoria
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