Job Description
Kingston City Council is seeking a Customer Service Officer based at the Cheltenham office to be the first point of contact for residents across phone, in-person and digital channels. You will assess needs, connect residents with appropriate services, log and track requests, and help improve processes.
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The role supports Kingston's values in delivering respectful, responsive service and offers hybrid work options after probation, with a salary in the listed range and generous annual leave.
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📌 Resident Experience Advisor | Hybrid & Community Impact (Victoria)
🏢 Kingston City Council
📍 Victoria
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