Job Description
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Absolutely love setting sail on the seas?
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Have a knack for making travel dreams come true, especially when it comes to cruise adventures?
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Looking for your next leadership opportunity?
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Location: Victoria
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Work type: Full time
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Key Responsibilities
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Apply strategic business insightsto drive profitability, operational excellence, and market growth
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Lead, inspire, and coachyour team to achieve sales targets while delivering exceptional customer experiences
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Train and maintainup-to-date product knowledge to confidently promote and sell cruise packages
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Build and nurture relationshipswith clients, suppliers, and your local community to grow your business network
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Manage end-to-end cruise bookingsincluding quoting, invoicing, and confirming travel arrangements.
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Who are you?
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Minimum 4 years' leadership experience in the retail or wholesale Cruise or Travel Industry
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Proven experience working in a customer service environment and working towards sales targets
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GDS experience
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Exceptional focus on details, adept problem-solving skills, and thrive under pressure
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Ambitious, highly motivated, and proficient in organising tasks efficiently
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What you'll Enjoy
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Set Sail on Exclusive Perks: Opportunities to participate in onboard ship inspections and enjoy exclusive cruise discounts for your personal seafaring adventures
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Navigate the World: Become a cruise expert with access to industry travel discounts and qualify for sponsored 'Familiarisation Cruises' to explore new destinations and cruise products worldwide
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Culture:



you will be employed by an inclusive company that offers a team culture like no other in the industry -Flight Centre Travel Group Australia is proud to be a certifiedGreat Place To Work Australia New Zealand Pty Lt
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Diverse Crew: FCTG is an Equal Prospect Employer and encourage all suitably qualified applicants to apply, including Aboriginal and Torres Strait Islander People and people from racial, ethnic, or ethno-religious minority groups and people with disability
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Chart Your Course for Growth: Access tailored Learning & Development pathways, including in-depth training on cruise products to enhance your skills
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Exclusive Staff
Discounts:Accessible
via our employee-only portal with 350+ of Australia's leading retailers,health and wellness discounts, financial planning advice, employee share plan and more
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Explore Endless Horizons: Build a rewarding career across our global network of brands and businesses – we prioritise promoting talent from within.
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Corporate Health Discounts:Access exclusive discounts on health insurance plans for you and your family with our partner, BUPA, access to internal gym
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Mental Health:Support and Employee Assistance Program for staff and family
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Social:Regular awards nights, social team building and industry events, with the opportunity to attend global conferences (Bangkok in ****)
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Giving Back:Corporate Social Responsibility program supporting nominated charities through Workplace Giving, volunteering and fundraising; paid parental and volunteer leave
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Sustainability at the Helm: As stewards of the seas, we're committed to sustainable practices that protect the environment for the future of cruising and tourism
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Be part of a workplace committed to reconciliation through our Reconciliation Action Plan - we proudly support Aboriginal and Torres Strait Islander inclusion, cultural safety, and dedicated cultural leave
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** Please advise your leader before applying **
#J-*****-Ljbffr

📌 Team Leader - Doncaster, Vic (South Australia)
🏢 Cruiseabout
📍 South Australia