Job Description
This is a unique and meaningful leadership opportunity that combines operational nursing leadership with advocacy for veterans and first responders.
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Veterans & First Responders Ward
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Lead with Purpose. Support Those Who Served.
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We are seeking an experienced and compassionate Nurse Unit Manager (NUM) to lead our dedicated Veterans & First Responders Ward. This innovative service provides specialised care for veterans, current and former emergency service personnel, and first responders with complex physical, psychological, and psychosocial health needs.
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This is a unique leadership role that combines operational management, clinical excellence, advocacy, and case coordination to ensure exceptional patient outcomes and staff support.
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About the Role
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As the Nurse Unit Manager, you will be responsible for the leadership and operational management of the ward while fostering a culture of person-centred, trauma-informed care.
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A key component of the role is serving as the Veterans Liaison Officer, acting as a central point of contact for veterans, first responders, their families, community organisations, and external support agencies.
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The NUM will also support the management of complex patient journeys, working collaboratively with multidisciplinary teams to coordinate care, facilitate discharge planning, and address barriers to recovery and community reintegration.
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Recognising the importance of maintaining a robust clinical presence, this position includes a balanced model of leadership:
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Three days per week with a clinical patient load
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Two days per week in a supernumerary leadership capacity
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This structure enables the NUM to remain connected to frontline care while dedicating protected time to leadership, quality improvement, staff development, and service innovation.
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Key Responsibilities
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Lead and manage the day-to-day operations of the Veterans & First Responders Ward.
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Act as the designated Veterans Liaison Officer.
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Provide clinical leadership and mentorship to nursing and multidisciplinary staff.
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Support the coordination and management of complex patient cases.
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Promote recovery-oriented and trauma-informed models of care.
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Foster partnerships with veteran organisations, emergency service agencies, community support services, and healthcare providers.
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Drive quality improvement, risk management, and patient safety initiatives.
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Support workforce development, recruitment, retention, and staff wellbeing.
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Facilitate patient advocacy and family engagement throughout the care journey.
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Contribute to strategic service planning and program development.
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About You
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You are a dynamic nursing leader who is passionate about supporting veterans, first responders, and those living with complex health needs.
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Current registration with AHPRA as a Registered Nurse.
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Demonstrated leadership experience in a Nurse Unit Manager, Associate NUM, Clinical Nurse Consultant, or equivalent role.
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Experience managing complex clinical presentations and coordinating multidisciplinary care.
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Knowledge of trauma-informed practice, mental health, rehabilitation, or veteran health services.
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Strong communication, stakeholder engagement, and relationship-building skills.
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Commitment to staff wellbeing, professional development, and evidence-based practice.
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Experience working with veteran, defence, emergency services, mental health, or rehabilitation populations is highly regarded.
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Why Join Us?
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Opportunity to lead a highly specialised and innovative care service.
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Meaningful work supporting veterans and first responders.
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Dedicated supernumerary leadership time built into the role.
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Strong multidisciplinary and executive support.
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Professional development and leadership growth opportunities.
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Ability to shape and grow a service that makes a lasting impact on patients, families, and communities.
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If you are a passionate nursing leader committed to providing exceptional care for those who have served our communities and nation, we encourage you to apply.
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📌 Nurse Unit Manager (New South Wales)
🏢 Important Group
📍 New South Wales