Job Description
Infosys is recruiting a Major Incident Manager in Sydney to lead end-to-end resolution of high-priority incidents, coordinating tech, business, and vendor teams to restore services rapidly. The role requires crisis leadership, proactive communication, and solid ITIL expertise.
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You will manage war rooms, perform impact analysis, and ensure timely RCA and post‐incident reviews, with hybrid working arrangements and potential case‐by‐case adjustments.
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📌 Senior Major Incident Response Lead (New South Wales)
🏢 Infosys
📍 New South Wales
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