Job Description
As a Branch Manager at Med-X, you'll lead the day-to-day operations of our Newcastle Branch, overseeing logistics, waste processing, fleet operations, administration and people management to ensure the branch delivers safe, efficient and exceptional service.
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Working closely with the National Manager and broader Med-X team, you'll ensure operational objectives are achieved while maintaining high standards of customer service, WHS compliance, team performance and financial outcomes.
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Success in this role comes from your ability to lead people, manage complex operations, solve problems proactively and create a high-performing, safety-first culture while identifying opportunities for growth and continuous improvement.
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What You'll Be Doing
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Lead and oversee the day-to-day operations of the Newcastle Branch.
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Ensure the smooth running of logistics and client services, with appropriate resources available to meet planned activity levels.
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Coordinate client services across hub routes, ensuring compliance with safety, fatigue management and operational requirements.
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Assist operational supervisors to manage staff to ensure driver hours, collections and resourcing are aligned with operational budgets.
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Oversee waste processing operations, vehicle and fleet activities and branch administration.
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Monitor staff performance, provide regular feedback and identify opportunities for improvement.
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Maintain all staff WHS requirements, including PPE, training and record keeping.
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Promote a zero-harm philosophy by ensuring all hazards and incidents are reported promptly and corrective actions are implemented.
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Work closely with management and key stakeholders to identify and resolve operational and site issues.
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Promote a solid safety-first culture while maintaining high levels of customer service.
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Support business growth and profitability by maximising operational efficiency and identifying local and regional opportunities with regular face to face interactions with existing and potential new clients.
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About You
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You're an experienced operational leader who enjoys developing people, improving processes and delivering strong business outcomes.
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You'll bring
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Experience managing a branch, operations team, processing facility or similar environment.
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Strong people management and leadership skills.
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Experience overseeing the operations of a processing plant and motor vehicle fleet.
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A solid understanding of Profit & Loss management and commercial performance.
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Proven experience establishing and maintaining WHS procedures, training and record keeping.
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Excellent analytical, problem-solving, negotiation and organisational skills.
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Strong communication and stakeholder management skills.
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Strategic and innovative business acumen with a proactive, solutions-focused approach.
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The ability to manage competing priorities in a fast-paced operational environment.
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A proven ability to create a positive team culture that encourages high performance, accountability and morale.
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Highly Regarded
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Experience in healthcare, clinical waste, medical waste, logistics, environmental services or another essential services industry.
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Experience managing transport operations, driver compliance or fleet-based teams.
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Experience working within a highly regulated WHS environment.
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Why Join Med-X?
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Join a rapidly growing Australian business operating in an essential services industry.
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Great remuneration package, including salary and KPI bonus structure.
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Supportive and collaborative team environment.
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Career progression and development opportunities.
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Employee reward and recognition program.
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Employee shopping discounts at over 300 retailers.
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Company uniform provided.
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Employee Assistance Program (EAP).
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We are proud to be an equal opportunity employer and value the diverse backgrounds, perspectives and experiences that strengthen our team.
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If you're ready to lead a high-performing branch, make a genuine impact and contribute to the continued growth of Med-X, we'd love to hear from you.
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📌 Med-X Branch Manager (New South Wales)
🏢 Med-X
📍 New South Wales