25 Aug
|
Ceres Market Shedtrading as Plant 4 Bowden
|
Adelaide
25 Aug
Ceres Market Shedtrading as Plant 4 Bowden
Adelaide
Venue Operations Events Manager in Plant 4 Bowden Reception Center 5-7 Third Street, Bowden, Adelaide SA **** Management (Hospitality Tourism) Full Time Salary: AUD $79,499 per annum + superannuation About Plant 4 Bowden Plant 4 Bowden is a unique Reception Center, hospitality and community destination in Adelaide, bringing together independent food and beverage operators, private functions, public events and community experiences within a vibrant multi-purpose venue.
Located in the heart of Bowden, Plant 4 combines daily hospitality operations with a diverse range of events and customer experiences throughout the year.
As our venue continues to grow, we are seeking an experienced Venue Operations Events Manager to coordinate key venue operations, events and customer experiences across Plant 4.
About the Role Reporting to the Venue Manager and Senior Management, the Venue Operations Events Manager plays a key role in coordinating daily venue operations, reservations, private functions and public events.
Working closely with management, front-of-house, kitchen and bar teams, event organisers, customers, vendors, suppliers and contractors, you will ensure the venue operates efficiently and that events and daily services are delivered to a high standard.
This is a hands-on operational leadership role suited to an organised and adaptable hospitality professional who is confident managing multiple priorities in a rapid-paced venue environment.
Key Responsibilities Venue Operations Reservations ● Coordinate daily reception and front-of-house operations, including customer arrivals, venue flow and seating allocations.
● Manage reservations and booking systems, including large group bookings and special seating requirements.
● Coordinate daily operational priorities and allocate tasks to front-of-house staff.
● Monitor venue readiness, customer flow and operational standards during daily service and events.
● Respond to operational issues in real time and make appropriate decisions within delegated authority.
Events Functions ● Coordinate private functions from planning through to event delivery.
● Liaise with clients, event organisers, vendors, suppliers and internal teams to ensure event requirements are communicated and delivered accurately.
● Coordinate venue layouts, operational floor plans and event logistics.
● Work closely with kitchen, bar and service teams to coordinate food and beverage service.
● Coordinate meal service requirements, including quantities, dietary requirements and distribution according to event plans.
● Resolve operational issues throughout event delivery.
Team Leadership Customer Experience ● Supervise and support reception and front-of-house teams during daily operations and events.
● Coordinate staffing requirements and operational duties.
● Support staff onboarding, training and performance development.
● Maintain effective communication between departments during service and events.
● Maintain high customer service standards and respond professionally to customer enquiries, feedback and complaints.
● Build positive relationships with event clients, venue guests and key stakeholders.
Operational Coordination ● Monitor beverage stock levels and coordinate requirements for bar consumables, cleaning supplies, glassware and operational equipment.
● Support the coordination of stock deliveries, supplier requirements and vendor participation during public events.
● Maintain accurate booking records and event documentation.
● Support the development and maintenance of reception and event procedures.
● Assist with workplace health and safety practices and report hazards or incidents as required.
● Identify opportunities to improve operational efficiency, customer service and event delivery.
About You The successful candidate will have: ● A minimum of one year of full-time experience.
● Previous experience in hospitality management, venue operations, event coordination or a related operational role.
● Experience coordinating customer-facing operations in a fast-paced setting.
● Strong organisational and time management skills.
● Excellent communication and interpersonal skills.
● The ability to manage multiple priorities and coordinate different teams and stakeholders.
● Strong problem-solving skills and confidence making operational decisions.
● High attention to detail and a strong commitment to customer service.
● Flexibility to work evenings, weekends and public holidays when required.
Desirable ● Experience in a multi-purpose hospitality venue or event environment.
● Experience with reservation, booking or point-of-sale systems.
● Current Responsible Service of Alcohol (RSA).
Why Join Plant 4 Bowden?
Work in one of Adelaide's most distinctive hospitality and community venues.
Take on a varied role across venue operations, events and customer experience.
Work alongside a diverse range of hospitality teams, vendors and event stakeholders.
Join a dynamic and collaborative working environment.
Contribute to the ongoing improvement and growth of Plant 4 Bowden.
Apply Now If you are an experienced hospitality professional with a passion for venue operations, events and delivering exceptional customer experiences, we would love to hear from you.
Please submit your resume outlining your experience and suitability for the role
📌 Venue Operations & Events Manager (Adelaide)
🏢 Ceres Market Shedtrading as Plant 4 Bowden
📍 Adelaide