Job Description
Southern Cross Medical Centre – Hampton Park VIC
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Southern Cross Medical Centre is a well established and thriving mixed billing general practice. At our clinic we strive to achieve the best health outcomes for all our patients.
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About us
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Southern Cross Medical Centre is a well established and thriving mixed billing general practice. At our clinic we strive to achieve the best health outcomes for all our patients.
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About the role
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We are looking for a part time medical receptionist to work approximately ***** hours per week. We welcome applications from candidates of all genders.
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The role of a medical receptionist is varied, at times challenging but always rewarding.
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This role will see the successful applicant working permanent shifts at Southern Cross Medical Centre.
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Main Duties and responsibilities
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Greeting, assisting and registering new patients,
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Handling telephone enquiries and making appointments
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Processing payments and Medicare claims
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Scanning documents
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Helping patients in distress by responding to emergencies.
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Protecting patients' rights by maintaining confidentiality of medical, personal, and financial information
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Maintaining operations by following policies and procedures, reporting needed changes.
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Following up on outstanding results and correspondence
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General administrative duties as required
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Assisting with accounts
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Maintaining professional rapport with all patients and health professionals
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Any duties requested of the employee by a doctor or a senior staff member
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Any other duties as requested by the practice manager
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Ensuring the reception area is well maintained, neat and clean.
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Essential skills and experience
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Excellent computer skills
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Reliability with a strong work ethic
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Outstanding customer service skills
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Ability to work under pressure and in a fast paced setting
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Ability to prioritise and multitask
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Excellent communication skills and telephone manner
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Self motivated and proactive
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Ability to work autonomously and in a team environment
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Demonstrated initiative and willingness to learn
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Knowledge of general administrative duties
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Desirable skills and experience
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Previous reception experience
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Experience with medical software Best Practice
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Benefits
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Uniform supplied
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Excellent working environment
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onsite parking
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Great hourly wage
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Employee Assistance Program
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#J-*****-Ljbffr

📌 Part Time Medical Receptionist (South Australia)
🏢 Southern Cross Medical Centre
📍 South Australia