About Compnow: At Compnow, we're more than a leading Australian technology provider.
We're a team of innovators, problem-solvers, and trusted advisors helping organisations unlock the full potential of technology.
For more than three decades, we've partnered with businesses across the country to deliver tailored IT solutions, from end-user computing and managed services to complex infrastructure, cloud, cybersecurity, and lifecycle solutions.
Our success has been built on strong relationships, exceptional customer experiences, and a commitment to doing what we say we'll do.
As a privately owned and nationally recognised technology business, we've created a culture where people are empowered to make an impact, challenge the status quo, and build rewarding long-term careers.
We know that great people are the key to our success, which is why we invest heavily in our team, celebrate achievements, and create genuine opportunities for growth.
Why Compnow?
Every Voice Counts – When you join our team, your skills and ideas will be welcomed.
Be Remarkable – Your contribution is key to our success.
You don't stop growing, neither do we.
Do What's Right – We make a point of keeping our skills current and increasing our impact.
Create Connections – Your manager acts as a mentor to help guide you and your career.
Our business rewards hard-work and initiative.
We supply you with the building blocks you need to grow.
Internal career opportunities are possible in the long term to grow with our company.
Perks and benefits: Five weeks annual leave through our leave incentive program.
Additional day of leave to celebrate your birthday.
Ongoing learning and development programs tailored to your career goals.
Genuine long-term career progression opportunities across a national business.
Exclusive employee discounts on a wide range of IT products and technology.
Discounted accommodation at our Bali retreat.
Supportive leaders who invest in your growth and success.
Collaborative team culture with regular social events and celebrations.
What you'll do?
The Account Director for Higher Education is accountable for leading and growing a portfolio of multi university customers,



balancing time between on campus engagement and office-based strategy development.
The role is centred on driving revenue and long-term account value through the sale of end user computing, audiovisual, and networking solutions and services.
Acting as the primary commercial and strategic lead, the Account Director builds strong executive relationships, uncovers new opportunities, and shapes solution roadmaps that align to each institution's priorities.
By coordinating internal specialists and partners, the role ensures high quality delivery, strong governance, and consistent account performance.
Its core purpose is to expand market presence, achieve sales targets, and position Compnow as a trusted technology partner across the Higher Education sector.
Lead and grow a portfolio of multi university accounts, maintaining robust executive and operational relationships across each institution.
Develop and execute strategic account plans that drive revenue growth, solution adoption, and long term customer value.
Identify, qualify, and close opportunities across EUC, AV, and Networking solutions and associated services.
Conduct regular on campus engagement to deepen client understanding, uncover new needs, and strengthen partnership alignment.
Coordinate internal technical specialists, solution architects, and delivery teams to shape and present compelling solution proposals.
Oversee end to end sales cycles, including forecasting, pipeline management, commercial negotiation, and contract governance.
Ensure high quality delivery outcomes by maintaining strong oversight of project performance, customer satisfaction, and risk management.
Act as the primary escalation point for account related issues, ensuring timely resolution and maintaining customer confidence.
Monitor market trends, competitor activity, and sector developments to inform account strategy and identify new growth opportunities.




Represent Compnow at Higher Education events, forums, and industry engagements to strengthen brand presence and thought leadership.
Maintain accurate CRM records, reporting, and account documentation to support governance and business planning.
Collaborate with marketing, product, and partner teams to develop targeted campaigns and solution offerings for the Higher Education sector.
What you'll bring?
Minimum of five years' experience in enterprise sales or strategic account management, within the IT industry.
Proven track record of managing large, complex customers with multiple stakeholders and long sales cycles.
Broad understanding of IT infrastructure, end user computing, audiovisual technologies, and networking solutions.
Strong relationship building skills with the ability to engage confidently at executive and operational levels.
Excellent communication and presentation capabilities, able to articulate complex solutions clearly and persuasively.
Collaborative mindset, actively contributing to team culture and making a genuine effort to integrate and work well with others.
Proactive problem solver with a strategic mindset and the ability to anticipate customer needs.
Self-motivated and accountable, consistently driving outcomes and meeting performance expectations.
What else do you need to apply?
Travel on-site to our office in Alexandria and to client sites across Sydney.
Must be an Australian resident available to work full time without restrictions Compnow will provide and require all successful applicants to complete a current National Police Check as well as a new or updated state-based Working With Children Check.
We are dedicated to a welcoming, inclusive and diverse workplace for everyone - built on merit, great work, ethics and character.
And finally – have you made it this far and don't meet every single requirement?
Don't count yourself out just yet – you may be exactly the person we are looking for and encourage your application.
All submissions will be treated with the strictest confidence.
No phone, email, or agency requests.
We are a **** Circle Back Initiative Employer – we commit to respond to every applicant.

📌 Account Director (Sydney)
🏢 CompNow
📍 Sydney