Job Description
National Disability Insurance Agency (NDIA) is seeking an APS6 National Contact Centre Auslan Service Officer Team Leader in Parramatta. The role leads a team delivering Auslan-first support to Deaf and hard-of-hearing participants, coordinating video calls, emails and webchat, with a focus on accessibility and quality of service.
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The position requires fluent Auslan, leadership experience, and the ability to work across rotating shifts within NCC operating hours.
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📌 Auslan Service Team Lead -- Deaf Community Support (Remote) (Sydney)
🏢 National Disability Insurance Agency
📍 Sydney
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