Job Description
Magentus, based in Australia, seeks a Customer Support Officer to be the first contact for users of Magentus products and services, ensuring high-quality, timely support across incidents, service requests and inquiries while collaborating with product and technical teams to resolve issues.
n
The role also involves contributing to knowledge resources, assisting with user accounts, supporting product rollouts, and driving continuous improvement in support processes, with a focus on delivering a
#J-*****-Ljbffr