Job Description
Become a part of growing retail business operating within the premium home, furniture and lifestyle space. Renowned for delivering beautifully crafted, design-led collections and exceptional customer experiences, the business has built a loyal customer base and strong reputation across Australia.
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With exciting growth plans underway, the organisation continues to invest in its people, offering genuine career progression opportunities within a collaborative and supportive workplace. Employees are empowered to take ownership, contribute ideas and play an active role in the company's ongoing success.
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THE ROLE
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An exciting opportunity has become available for an experienced Showroom Manager to lead a successful showroom in Geelong, VIC.
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This role is ideal for a customer-focused and commercially minded leader who enjoys developing people, driving performance and creating an exceptional in-store experience. You will be responsible for leading the day-to-day operations of the showroom, building a high-performing team and ensuring customers receive outstanding service from initial enquiry through to purchase.
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As a key leader within the business, you will have the autonomy to influence showroom performance while helping foster a positive and engaging culture where both customers and employees feel valued.
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Key Responsibilities:
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Lead, motivate and develop a passionate showroom team
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Drive sales growth and deliver strong commercial outcomes
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Create a premium customer experience that encourages repeat business and referrals
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Recruit, onboard and coach team members to maximise performance
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Monitor showroom performance and identify opportunities for continuous improvement
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Manage customer enquiries and resolve escalated matters professionally
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Ensure showroom presentation reflects the premium nature of the brand
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Collaborate with wider business stakeholders on initiatives and projects
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EXPERIENCE REQUIRED
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Previous leadership experience within retail, showroom, hospitality or customer-facing environments
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Demonstrated ability to lead teams and achieve performance targets
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Strong coaching, mentoring and people-development skills
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Proven success driving sales and customer satisfaction outcomes
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Hands-on leadership style with the ability to lead by example
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Strong communication and relationship-building skills
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High levels of accountability, initiative and commercial awareness
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Experience within furniture, homewares, interiors, lifestyle or premium retail environments
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Candidates from broader retail management backgrounds are encouraged to apply
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COMPANY BENEFITS
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Attractive bonus and commission structure
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Genuine career progression opportunities within a growing national business
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Opportunity to contribute to wider business projects and initiatives
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Employee purchasing benefits and generous staff discounts
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Supportive leadership team and positive workplace culture
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Recognition and reward for strong performance
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SALARY
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AUD $90,000 + Super + Bonuses + Product Discounts
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Additional earning potential available through a rewarding incentive structure.
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📌 Showroom Manager | Geelong (Victoria)
🏢 Tshr
📍 Victoria