East Melbourne & Windsor | Permanent Part-Time or Full-Time
Join a growing, established cardiology practice with a team of 18 Cardiologists.
Victoria Heart is a leading specialist Cardiology practice with locations in
Windsor and East Melbourne
, proudly supporting a team of 18 Cardiologists. As our practice continues to grow, we are seeking enthusiastic, professional and patient-focused Medical Receptionists to join our team on a permanent part-time or full-time basis.
About the role
As a Medical Receptionist at Victoria Heart, you will be an integral part of our practice and the first point of contact for many of our patients.
Working closely with our Cardiologists and wider practice team, your responsibilities will include:
Welcoming patients with a warm, friendly and professional manner
Managing appointments and organising follow-up consultations
Answering telephone enquiries promptly and professionally
Responding to and actioning emails
Preparing for daily consulting sessions
Processing payments, invoicing and receipting
Assisting patients with account and billing enquiries
Distributing correspondence, reports and results
Maintaining accurate patient information and records
Managing incoming and outgoing mail
Providing administrative support to our Cardiologists
Maintaining strict confidentiality regarding patient information and all aspects of the practice
Supporting the smooth day-to-day operation of reception and the wider practice
About you
We are looking for a people-focused and highly organised professional who takes pride in providing outstanding patient care and administrative support.
To be successful, you will demonstrate:
Exceptional attention to detail and accuracy




Excellent communication and interpersonal skills
Outstanding customer service and patient care
Strong computer skills, including Microsoft Office
A professional and polished presentation
Excellent organisational and time-management skills
The ability to work autonomously while contributing positively to a team
A proactive, positive and adaptable approach
A genuine passion for working with people and helping patients feel comfortable and supported
Previous medical reception experience and knowledge of Genie software will be highly regarded.
Victoria Heart offers the opportunity to build your career within a rapidly growing specialist cardiology practice.
You'll be joining a supportive team and working alongside
18 Cardiologists
, giving you the opportunity to develop your skills and gain valuable experience within a busy specialist medical environment.
We offer:
Permanent full-time – 38 hours per week
Permanent part-time – 32 hours per week
Supportive and collaborative team environment
Modern, state-of-the-art facilities
Ongoing learning and professional development opportunities
A growing practice with opportunities to develop your career
A rewarding role where your work directly contributes to an excellent patient experience
Make a difference at Victoria Heart
If you are an experienced Medical Receptionist, or have a strong background in customer service and administration and are looking to take the next step in your career, we'd love to hear from you.
Join a team of 18 Cardiologists and dedicated healthcare professionals who are committed to providing outstanding care to our patients.
Learn more about Victoria Heart:

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📌 Medical Receptionist (Melbourne)
🏢 Victoria Heart
📍 Melbourne