Job Description
Vocus Group in Australia is seeking a Senior Customer Success Manager to lead service delivery for a strategic customer portfolio.
You will coordinate with sales, technical support, network operations and product teams to ensure contractual commitments and SLAs are met while delivering outstanding customer outcomes.
This role requires robust service management expertise, customer engagement skills, and the ability to drive cross-functional collaboration across vendors and stakeholders in a
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📌 Customer Success Lead -- Growth & Service Excellence (New South Wales)
🏢 Vocus Group
📍 New South Wales
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