Job Description
The Department of Parliamentary Services in Canberra invites applications for an ICT Service Desk Manager (PSL 6) within the Digital Customer Services Branch.
You will lead a team of 8-10 analysts, oversee day-to-day ICT service desk operations, and drive service delivery and client satisfaction.
The role requires ITIL knowledge, staff development, incident and change management familiarity, and the ability to manage escalations.
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📌 Lead Ict Service Desk Manager - Flexible Work & Growth (Canberra)
🏢 The Department of Parliamentary Services
📍 Canberra
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