Job Description
An exciting opportunity exists for a casual position in a busy specialist clinic.
n
Currently offering- Medical Receptionist, 4 days per week (Monday, Tuesday, Thursday & Friday). Must possess flexibility with working hours and be able to cover holidays and sick relief.
n
Located within the Mater Private Hospital Gold Coast. Onsite parking included.
n
Duties Included but not limited to;
n
n
Greeting and welcoming patients in a professional and courteous manner
n
General medical reception duties including data entry and recalls as well as handling correspondence via medical objects, email, scanning, faxing etc.
n
Scheduling appointments, procedures and managing the clinic's calendar effectively
n
Handling patient inquiries and providing information about appointments and procedures
n
Maintaining accurate and up-to-date patient records and files
n
Assisting with administrative tasks such as invoicing, billing, and inventory management
n
Providing a high level of customer service and ensuring a positive patient experience
n
n
What we're looking for
n
n
Previous experience as a Medical Receptionist or in a similar customer service role
n
Robust communication and interpersonal skills, with the ability to interact with patients, clinicians, and other healthcare professionals
n
Excellent organisational and multitasking abilities, with a keen eye for detail
n
Enjoys working both independently and within a team
n
Experience with Genie or Gentu would be highly regarded
n
Prior knowledge of Medicare & Health Fund billing & quoting would be highly regarded
n
A friendly, professional, and empathetic demeanour
n
A commitment to maintaining patient confidentiality and privacy
n
n
At Coast Gastroenterology, we value our employees and strive to create a positive and supportive work environment.
#J-*****-Ljbffr