Job Description
Mercure WestWaters, part of Oscars Group, seeks a Guest Service Agent to deliver friendly, professional service at the Front Office, handling arrivals, departures, inquiries and guest needs.
You will support check-in/check-out, reservations, and data accuracy while coordinating with housekeeping and other departments.
We value transparent communication, a customer-first attitude, and the ability to thrive in a busy hotel environment.
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📌 Guest Service Agent -- Front Office & Guest Experience (Victoria)
🏢 WestWaters Hotel
📍 Victoria
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