25 Aug
|
Five Peaks Group
|
New South Wales
25 Aug
Five Peaks Group
New South Wales
Job Description
Location: Rouse Hill & Windsor, NSW
n Employment Type: Full-Time
n Salary: Competitive. Based on experience
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About the Role
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We are seeking an experienced Restaurant Manager to lead front-of-house and overall restaurant operations for an Indian Restaurant and Café. This is a hands-on leadership role suited to someone who excels in people management, service excellence, and operational control while working closely with ownership and the Head Chef to build a high-performing venue.
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Key Responsibilities
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1. Service Delivery, Customer Experience
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Lead front-of-house service to deliver a warm, professional, and consistent guest experience
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Manage reservations, seating flow, table turns, and service standards during peak periods
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Handle customer feedback and complaints professionally to drive repeat business and strong reviews
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Oversee day-to-day restaurant operations including opening, closing, and shift execution
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Coordinate service flow between front-of-house, bar, and kitchen teams
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Ensure smooth service during high-volume lunch and dinner trade
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Recruit, train, roster, and manage front-of-house staff including supervisors, waitstaff, and baristas
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Set clear expectations, coach performance, and build a positive, accountable team culture
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Maintain appropriate staffing levels while controlling labour costs
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4. Compliance, Safety & Standards
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Ensure compliance with NSW food safety, WHS, RSA, and council requirements
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Maintain service standards, cleanliness, and presentation across dining, bar, and customer areas
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Ensure staff are trained and compliant with safety and service procedures
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5. Financial Control & Business Performance
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Manage labour costs, cash handling, POS systems, and daily reporting
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Support pricing, promotions, and upselling strategies to maximise revenue
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Work with ownership to improve operational efficiency, profitability, and long-term growth
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Key Skills & Experience Required
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Proven experience as a Restaurant Manager or Assistant Manager in a full-service restaurant
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Strong leadership, communication, and customer service skills
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Experience managing teams in busy, high-volume hospitality environments
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Solid understanding of labour control, rostering, and service operations
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Good knowledge of Australian hospitality compliance, including WHS and RSA
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Experience managing Indian or culturally diverse restaurants
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Experience opening a new restaurant or relaunching a venue
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Interest in career progression, profit-sharing, or partnership opportunities
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Why Join Us
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Be part of a new venue with a clear long-term vision
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Work closely with committed owners and a strong Head Chef
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Chance to shape service standards, team culture, and guest experience
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Career growth and potential equity for the right candidate
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#J-*****-Ljbffr
📌 Restaurant Manager - Indian Restaurant (New South Wales)
🏢 Five Peaks Group
📍 New South Wales