Job Description
Queensland Corrective Services – Woodford QLD
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Examine incoming correspondence to determine the appropriate action
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Check outgoing correspondence for content and adherence to style guides and formatting requirements and amend where necessary
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Register incoming and outgoing correspondence and prioritise accordingly
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Manage appointment diary on behalf of management
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Ensure the confidentiality of all documentation handled and maintain a secure filing system
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Liaise with officers at all levels within both public and private sectors in relation to the centre's activities
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Schedule meetings, book meeting rooms and organise teleconferencing if necessary
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Book travel including accommodation, car hire and flights
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Provide support and advice to other staff administrative issues and assist with the preparation of briefs, memorandums, submissions and executive and ministerial correspondence
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Decision making and reasoning involve gathering information, evaluating a variety of solutions, and selecting the best option, working ethically, working under pressure and demonstrating resilience
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Teamwork skills with the ability to work without supervision and as part of the broader team. In addition, demonstrated ability to collaborate and contribute to team results
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Information technology skills at a competent level with the willingness to learn current IT skills and use internal information management databases as well as Microsoft Office software
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Planning & Organising abilities to ensure tasks are completed within the required deadlines and in accordance with all relevant policies and procedures
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Problem solving skills with the ability to apply a range of problem-solving strategies and show initiative in identifying and solving problems both independently and as a team member
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Communication skills as demonstrated through the ability to listen, understand and speak clearly to a wide range of audiences. Written skills with the ability to summarise information and data
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Ability to use judgement and discretion with confidential information
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Demonstrated ability to show initiative and be proactive
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Demonstrated ability to balance competing demands and executive needs
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Ability to work well under pressure whilst maintaining accuracy
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Proven administrative skills, including proficiency in using a range of software applications, including Microsoft Word, Excel and PowerPoint and databases
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Interpersonal, oral and written communication skills for gathering and providing information both over the phone and in person, to a range of stakeholders that interact with the centre
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Ability to acquire knowledge of relevant acts and regulations
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Applications to remain current for 12 months.
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📌 Support Officer (Warrnambool)
🏢 Queensland Corrective Services
📍 Warrnambool
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