Job Description
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20 Aug ****
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Join us as a Commercial Officer in this 12-month fixed-term opportunity at our South Metro Depot in Forrestdale, where your attention to detail, organisational skills and customer-focused approach will make a real impact. Working within a collaborative team, you will support a range of data processing and administrative activities, helping to ensure information is managed accurately and customer and business requirements are met efficiently.
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Your Role in Action
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Accurately process and maintain business data and records, ensuring a high standard of quality, completeness and attention to detail.
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Deliver exceptional customer service by responding to internal and external stakeholder enquiries in a timely, professional and solutions-focused manner.
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Monitor, investigate and resolve data discrepancies, exceptions and queries to support effective business operations and positive customer outcomes.
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Process transactions and administrative activities in line with established procedures, service standards and regulatory requirements.
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Build strong working relationships with stakeholders, demonstrating professionalism, collaboration and a customer-first mindset.
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Identify opportunities to improve processes, systems and ways of working, contributing ideas that enhance efficiency, accuracy and service delivery.
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Take ownership of daily and weekly work priorities, effectively managing competing demands to meet deadlines and business objectives.




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Demonstrate a commitment to safety, continuous learning and personal development, while contributing positively to team performance and culture.
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What Makes You a Great Fit
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Previous experience in an administrative, customer service or operational support role, with the ability to manage multiple tasks and maintain a high level of accuracy.
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Proven experience working with high-volume data entry, data processing or record management activities, with strong attention to detail and a commitment to data quality.
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A customer-focused mindset, demonstrating a genuine commitment to delivering positive outcomes and building effective working relationships with both internal and external stakeholders.
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Strong teamwork and collaboration skills, with the ability to contribute positively to team goals while supporting a respectful and inclusive workplace culture.
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A results-focused approach, taking ownership of responsibilities, managing priorities effectively and consistently delivering quality outcomes within agreed timeframes.
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By joining Western Power, you will contribute to powering a cleaner energy future.



We are dedicated to fostering career development and promoting a healthy work-life balance, empowering you to drive innovation as we develop a network that will serve the Western Australian community for generations. Y ou will also benefit from a range of perks and opportunities, including:
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Over 50% of our employment opportunities are driven by career progression.
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Flexible work arrangements to support part-time work, working hours and working from home arrangements.
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The opportunity to purchase up to four weeks of additional leave per year.
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Access to salary packaging, social club activities, and discounted health insurance and gym membership.
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An award-winning employee recognition and benefits programme.
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An innovative team culture that's enabling the transition to renewable energy and decarbonisation.
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In addition to standard leave, enjoy three wellness leave days each year.
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22 weeks paid parental leaveand 5 days of First Nations cultural leaveto support family and cultural connections.
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Applications close on 3 September ****
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We value diversity and inclusivity, encouraging applications from all backgrounds, including women, Aboriginal and Torres Strait Islander people, and LGBTQIA+ communities.As a WORK180 -endorsed employer for women, we are proud of our commitment to inclusion. You can learn more about this through our Reconciliation Action Plan and Disability Access and Inclusion Plan.
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📌 Commercial Officer (Western Australia)
🏢 Western Power
📍 Western Australia