Job Description
We are seeking a vibrant, hands-on, Full-Time Duty Manager to lead our team and oversee daily operations at our busy Alexandria pub—an inner-city favourite with a welcoming country soul.
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Key Responsibilities
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The Role
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Engage patrons: Build genuine connections with locals on the floor to maintain our warm, country-hospitality vibe.
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Drive social media: Create, post, and manage content daily across TikTok, Instagram, and Facebook to pack out our nightly events.
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Make video content: Film and edit fun, engaging TikTok videos and Reels that showcase our pub's personality and country-style hospitality.
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Supervise shifts: Manage front-of-house, bar, and gaming operations seamlessly during busy service.
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Train staff: Onboard new casual team members and develop their service skills.
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Ensure compliance: Enforce NSW liquor, gaming, and WHS regulations strictly.
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Build rosters: Create effective staff schedules aligned with peak trading times and nightly events.
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Skill & Experience
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What You Must Have
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Experience: Minimum 3–5 years as a supervisor or duty manager in a fast-paced food, beverage and gaming venue
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Digital marketing & TikTok: Hands-on experience creating fun social media videos and content that drives attendance to nightly venue events.
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Customer service: Exceptional customer service skills with a natural ability to engage and build rapport with patrons.
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HR & Leadership: Proven skills in staff rostering, hands-on training, and performance coaching.
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Conflict resolution: Ability to handle internal staff issues and customer RSA situations calmly.
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Certifications: Current NSW RSA and RCG competency cards are non-negotiable.
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Availability: Full flexibility to work a rotating roster including late nights and weekends.
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#J-*****-Ljbffr

📌 Duty Manager (New South Wales)
🏢 Park View Hotel
📍 New South Wales