Job Description
Full Time | Strathfield Golf Club
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The Fresh Collective is looking for an experienced, hands‐on Venue Supervisor to join our team at Strathfield Golf Club.
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With a primary focus on Bistro 18, this role will also oversee the day‐to‐day operation of the Club's Halfway Kiosk and provide support across functions and events as required.
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This is a great opportunity for a hospitality professional who enjoys leading from the floor, developing a strong team and creating a genuinely welcoming experience for Club members and guests.
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The Role
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Working closely with the Venue Manager, you'll be a visible and hands‐on part of the operation, taking ownership of service during your allocated shifts and leading the team from the floor.
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Your responsibilities will include:
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Leading Bistro service and maintaining a strong, hands‐on presence on the floor
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Supervising, coaching and supporting the front‐of‐house team throughout service
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Running pre‐service briefings and allocating sections, duties and breaks
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Ensuring Bistro 18 is fully prepared for service, from opening through to close
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Overseeing the day‐to‐day operation and presentation of the Halfway Kiosk
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Managing bookings and large groups and maintaining clear communication with the kitchen
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Monitoring service flow, food wait times and guest feedback, stepping in early when issues arise
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Building positive relationships with Club members, regulars and guests
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Creating a warm, welcoming environment and confidently handling guest enquiries and feedback
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Developing strong menu and product knowledge within the team and encouraging genuine, thoughtful upselling
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Maintaining high standards of presentation, cleanliness, food safety and responsible service of alcohol
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Supporting functions and events as required
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Assisting with stock, POS, cash‐up and other operational duties as required
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What we're looking for
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We're looking for a natural hospitality leader who enjoys being part of the service and setting the standard from the floor.
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A genuinely hands‐on approach to leadership and service
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A confident, calm and practical leadership style
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Strong communication, customer service and problem‐solving skills
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The ability to organise, motivate and support a team through busy service periods
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Strong food and beverage knowledge and a genuine passion for hospitality
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An understanding of the importance of regular guests and building relationships within a Club environment
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The ability to think ahead, identify issues and keep service moving smoothly
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A valid RSA certificate
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Formal hospitality and coffee training will be highly regarded
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Availability to work a rotating roster across day and evening shifts, Monday to Sunday
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What's in it for you?
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Free onsite parking
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Ongoing training and development
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Genuine career growth within an established and expanding hospitality group
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A supportive leadership team that values development
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Staff discounts across Fresh Collective venues
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Our portfolio includes the Art Gallery of NSW, Australian Museum, Sydney Theatre Company, Museums Victoria and Queensland Museum.
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At Fresh, we're passionate about outstanding food, genuine hospitality and creating memorable experiences for our guests.
#J-*****-Ljbffr

📌 Venue Supervisor - Bistro & Catering Operations (New South Wales)
🏢 The Fresh Collective
📍 New South Wales