Job Description
Make a meaningful difference in your community while putting your rostering and coordination skills to work.
n
Carinbundi has been supporting people in the Bundaberg region for over 30 years, delivering high-quality disability services. We pride ourselves on strong community connections and a person-centred approach — and now we're seeking aRostering & Intake Support Officerto help us keep making that impact every day.
n
About the Role
n
Reporting to the Rostering Manager and Client Intake and Engagement Manager, you'll play a key role supporting both our Rostering and Intake teams, helping ensure staff are scheduled effectively and participants receive a positive service experience.
n
Your work will include:
n
n
Rostering & Scheduling:Compile and maintain fortnightly rosters for 230+ staff across multiple 24/7 locations, responding promptly to daily operational changes.
n
Award & Compliance:Apply SCHADS Award requirements and organisational policies accurately when creating rosters and supporting payroll processes.
n
Payroll Prep:Verify timesheets with precision and attention to detail.
n
Staff Liaison:Coordinate shift preferences, availability, and leave requests.
n
Participant & Stakeholder Engagement:Support participant enquiries, intake activities and service coordination while building positive relationships with participants, families, advocates and external stakeholders.
n
Service Agreements:Assist in preparing Service Agreements and Schedules of Support.
n
Record
Management:Maintain
accurate participant records, documentation and data management systems.
n




On-Call Support:Provide after-hours assistance on a rotating roster.
n
n
What We're Looking For
n
n
Ability to prioritise competing demands, solve problems and remain adaptable in a fast-paced environment.
n
Proven experience in rostering or scheduling (aged care or disability sector preferred).
n
Payroll processing experience (highly desirable).
n
Exceptional attention to detail and commitment to maintaining accurate records and documentation.
n
Strong communication and relationship‐building skills.
n
Excellent organisational and time‐management abilities.
n
Proficiency with rostering and client management systems (TRACCS highly regarded) and the Microsoft Office suite.
n
Ability to work independently and as part of a team.
n
Knowledge of the disability sector, NDIS, and NDIA processes.
n
Commitment to person‐centred care and client goal achievement.
n
n
Why Join Carinbundi?
n
n
Salary Packaging up to $15,900 per annum
n
Supportive and collaborative workplace culture
n
Opportunity to develop expertise across both rostering and customer intake
n
Meaningful work supporting people with a disability to achieve their goals
n
Ongoing learning and career development opportunities
n
A respected local organisation serving the Bundaberg community for more than 30 years
n
Physical capacity assessment
n
Drug and alcohol testing
n
Working with Children(Blue Card) andNDIS Worker Screening(Yellow Card) — or willingness to obtain
n
n
Carinbundi is anEqual Opportunity Employer— we welcome diversity and are committed to fostering an inclusive workplace.
#J-*****-Ljbffr

📌 Rostering And Intake Support Officer (Bundaberg Central)
🏢 Carinbundi
📍 Bundaberg Central