Job Description
EML is a leading Workers Compensation and Personal Injury Claims Management business. Our goal is to help people get their lives back through ongoing support during their return-to-work journey. We continue to experience ongoing growth and now have over 4,000 dedicated employees. We foster a learning culture that allows for us to continually invest in our employees ensuring a long-term career here at EML.
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THE OPPORTUNITY
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As part of our diverse team based inMelbourne, you will help make a positive impact on someone's life every day. You will feel great satisfaction knowing your talent and hard work has a purpose.
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As a Learning Delivery Specialist, your role will be to deliver engaging and innovative learning solutions to build capability and support the development of staff across various business units.
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You will also perform some administration of learning delivery and content, and knowledge management via the learning management system
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This will be a full time, permanent position based in the Melbourne office, with work-from-home flexibility (up to 3 days per week) subject to learning program/business needs, performance and approval.
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YOUR RESPONSIBILITIES
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Deliver engaging training sessions and capability development programs for individuals and groups
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Contribute to the design and testing of learning experiences
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Facilitate technical, process and people skills programs across a range of formats and delivery methods
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Manage learning content, records, and reporting through relevant systems and tools
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Evaluate training effectiveness and provide recommendations for improvement
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Apply adult learning principles to ensure knowledge transfer and skill development
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ABOUT YOU
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Victorian Workers' Compensation experience is mandatory,



with demonstrated experience working within a Case Management environment.
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Previous exposure to Learning & Development, coaching, mentoring or capability development would be highly regarded.
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Demonstrated ability to deliver engaging learning solutions, across both formal and informal learning environments.
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Strong coaching and facilitation skills, with the ability to develop capability and support the growth of others.
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Strong computer literacy, including proficiency across the Microsoft Office suite.
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Internal applicants: To be eligible for this role, you must have achieved EML Grow Immediate level in full and be actively working towards Advanced level.
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WHAT WE OFFER
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We stand together as equals. EML is an equal prospect employer so by coming to work for us, you will be part of a culture that celebrates diversity and inclusion. We are committed to maintaining a workplace where everyone feels valued and where we show respect, integrity and honesty.
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EML provides career opportunities and great employee benefits, including:
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A diverse and collaborative team culture like no other
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Flexibility to work from home to support work/life balance
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A corporate wellbeing program with discounted health insurance and gym membership
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Generous discounts from over 350 retailers through our RewardsHub program
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Comprehensive learning and development opportunities to help you reach your full potential
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Access to support and counselling services with work or personal matters, through our Employee Assistance Program
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Companywide events to stay connected and celebrate success
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Entitlement to annual company incentive scheme + salary reviews
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Up to 16 weeks paid parental leave, plus super
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We value our people and are committed to supporting our employees by investing in their professional development and providing generous employee benefits.
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📌 Learning Delivery Specialist (Victoria)
🏢 EML Group
📍 Victoria