Job Description
This role will focus on client service, loan administration, lender follow-up and supporting the end-to-end loan process. You will be working closely with clients, lenders and internal stakeholders to ensure a seamless customer experience while helping drive the success of the business.
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$60,000 + Super
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Flexible working arrangements
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Ongoing mentoring and development
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Career progression opportunities
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Supportive and cooperative team environment
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Exposure to residential lending and high-value clients
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Key responsibilities
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Manage client communication throughout the loan process
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Prepare and manage loan application documentation
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Liaise with lenders, solicitors and other stakeholders
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Support brokers with loan progression and settlements
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Maintain accurate client records and compliance documentation
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Deliver exceptional customer service and relationship management
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About you
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Proactive and motivated
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Highly organised with strong attention to detail
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Process-driven and eager to learn
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Professional and client-focused
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Looking for a long-term career opportunity
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About us
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We are partnering with a growing and highly respected mortgage broking business that is looking for a Client Services Manager to join the team. This is an opportunity to work closely with an experienced Broker, support quality clients and develop your skills within a business that genuinely invests in its people.
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