Job Description
Klaviyos in Australia is seeking a Customer Support Specialist, called Product Expert, to deliver high-quality email and live chat assistance to our APAC customers as they scale their businesses with us.
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You will diagnose issues, document steps, and collaborate with teams to resolve technical and non-technical questions, using tools like Zendesk, Salesforce, and Google Workspace. Weekend availability and robust English/Japanese communication are required.
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📌 Ai-Powered Product Support Specialist (En/Jp) (New South Wales)
🏢 United States Digital Space
📍 New South Wales
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