Job Description
SafeWork NSW, based in Parramatta, is seeking a Technical Support Officer to provide frontline and second-level support for data systems and BI platforms. You will diagnose, troubleshoot and resolve incidents, manage user accounts, and coordinate onboarding with ICT teams to ensure reliable service delivery.
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You will develop guides, deliver training and drive improvements in support services, collaborating with vendors and data specialists to enhance performance and user experience.
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📌 Bi & Data Support Officer -- Hybrid Role (Sydney)
🏢 NSW Department of Customer Service
📍 Sydney
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