Job Description
EML is a leading Workers Compensation and Personal Injury Claims Management business. Our goal is to help people get their lives back through ongoing support during their return-to-work journey. We continue to experience ongoing growth and now have over 4,000 dedicated employees. We foster a learning culture that allows for us to continually invest in our employees ensuring a long-term career here at EML.
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THE OPPORTUNITY
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As part of our diverse team based in Sydney , you will help make a positive impact on someone's life every day. You will feel great satisfaction knowing your talent and hard work has a purpose.
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As the Receptionist, you'll be the first point of contact for our Sydney office, providing a welcoming and qualified experience for visitors and employees. You'll manage the front desk, answer and direct calls, and support our national phone line and shared inbox.
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This will be a permanent, full-time position based in the Sydney office please note due to the nature of this role, you will need to work in the office 5 days per week.
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YOUR RESPONSIBILITIES
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Be the first point of contact for visitors, clients and employees, providing a welcoming and professional front-of-house experience.
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Answer and direct calls through the national phone line, ensuring enquiries are handled efficiently.
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Monitor and respond to general enquiries received through the national shared inbox.
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Support the day-to-day operation of reception and front-of-house services, including meeting rooms, visitors and general office enquiries.
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Provide administrative and coordination support to the wider Building Services team as required.
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ABOUT YOU
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3+ years demonstrated experience as a receptionist or similar role.
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Full Australian working rights without restriction.
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Excellent phone manner & attention to detail.
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The ability to take initiative, be innovative, and solve problems, with attention for accuracy, spelling and grammar and an excellent eye for detail.
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Proficiency in Microsoft office suite including MS Word, MS Excel, MS Outlook, PowerPoint.
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WHAT WE OFFER
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We stand together as equals. EML is an equal opportunity employer so by coming to work for us, you will be part of a culture that celebrates diversity and inclusion. We are committed to maintaining a workplace where everyone feels valued and where we show respect, integrity and honesty.
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EML provides career opportunities and great employee benefits, including:
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A diverse and collaborative team culture like no other
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Flexibility to work from home to support work/life balance
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A corporate wellbeing program with discounted health insurance and gym membership
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Generous discounts from over 350 retailers through our RewardsHub program
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Comprehensive learning and development opportunities to help you reach your full potential
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Access to support and counselling services with work or personal matters, through our Employee Assistance Program
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Companywide events to stay connected and celebrate success
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Entitlement to annual company incentive scheme + salary reviews
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Up to 16 weeks paid parental leave, plus super
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We value our people and are committed to supporting our employees by investing in their professional development and providing generous employee benefits.
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📌 Receptionist (New South Wales)
🏢 EML
📍 New South Wales