Job Description
$73,000 per year + super + leave loading
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Meriton Suites currently has an prospect available for a Manager on Duty to join our Southport team.
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About the Role
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As a Manager on Duty, you will manage the day-to-day operations of our Front Office team. You will work closely with the property's senior management team to ensure an excellent guest experience.
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Your key responsibilities
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Manage and develop the Front Office team to drive service excellence.
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Manage the guest arrival and departure experience.
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Monitor room allocations.
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Ensuring daily and nightly front desk tasks are actioned and completed.
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Ensure Meriton Suites standards, policies and procedures are adhered to.
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Act as a point of escalation for customer issues, complaints and problems to ensure a high level of customer satisfaction and quality service is maintained.
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Promote a strong team culture across the Hotel including developing and maintaining interdepartmental relationships.
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To be successful in this role you will have
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Similar experience in a 4-star or 5-star hotel.
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Working knowledge of a Property Management System preferably Guest Centrix or similar.
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A passion for the hospitality industry.
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Impeccable grooming and presentation.
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Ability to drive a strong team culture.
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First Aid certificate or ability to gain.
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Full availability to work a 7-day rotating roster.
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Why Meriton Suites?
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Australia's largest owner-operator of apartment-style hotel suites, with 23 locations and 6,210 suites nationally
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Future opportunities and career development with locations across Sydney, Brisbane, Gold Coast, Canberra and Melbourne
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'Merit Academy' our online training platform to further develop your skills and knowledge
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Paid Parental leave
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Access to Employee Assistance Program (EAP) to provide professional and personal advice
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Friends and Family discounts
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Team activities and social events
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Induction program for all new starters
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Hotel & Accommodation Services 1,*****,000 employees
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Meriton Suites is Australia's largest single owner-operator of hotel
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rooms with 23 locations across Sydney, Brisbane, Gold Coast,
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Melbourne and Canberra, offering a total of 6,210 suites.
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Our spaciously designed suites offer the freedom and
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flexibility of apartment-style hotel accommodation, where large
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living areas, fully equipped kitchens, and modern amenities
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provide all the comforts of home.
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Meriton Suites is Australia's largest single owner-operator of hotel
n
rooms with 23 locations across Sydney, Brisbane, Gold Coast,
n
Melbourne and Canberra, offering a total of 6,210 suites.
n
Our spaciously designed suites offer the freedom and
n
flexibility of apartment-style hotel accommodation, where large
n
living areas, fully equipped kitchens, and modern amenities
n
provide all the comforts of home.
n
Perks and benefits Team Member Accommodation Discounts Family and Friends Accommodation Discounts Paid Parental Leave Employment Assistance Program Kudos - Awards Recognition
#J-*****-Ljbffr

📌 Manager On Duty - Southport (Gold Coast)
🏢 @
📍 Gold Coast