Job Description
The University of Sydney is seeking a Service Officer to provide friendly, knowledgeable support to researchers primarily via online tickets and some phone calls. You will take on cases, offering solutions and handling sensitive processing with confidence, while helping improve knowledge resources and access to support.
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In this casual role you will triage enquiries, deliver daily services, maintain records, and escalate higher level issues as needed, contributing to service improvement and
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📌 Research Service Desk Specialist (Sydney)
🏢 University Of Sydney
📍 Sydney
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