There is a lot that goes on behind the scenes to make sure customers, and internal teams get a great experience - and as a Commercial Services Officer, you would be at the heart of it.
Supporting our Bulk and Packaged Products businesses, your focus will be on keeping things moving - helping internal stakeholders with account enquiries and supporting the sales team to deliver on their commitments.
Day to day that means following up quote acceptances, administering pricing, monthly reconciliations and handling internal sales queries.
It is the kind of role that has a bit of everything.
No two days look quite the same and there is always something new to pick up.
You will be part of a social, supportive team that genuinely invests in your growth - and if you are looking for a role where you can build your commercial and customer service skills in a fast-paced environment, this one is worth a look.
As a Commercial Services Officer you will:
Manage and administer pricing, rebates and customer claims
Review and process incoming customer quote requests
Investigate and resolve pricing, delivery and other account discrepancies
Complete end of month processes ensuring all invoices are accurate and on time
Contribute to process improvement projects - we have some exciting ones in the pipeline
Provide back-up support across the broader team as needed
What You'll Bring
Experience in a commercial, sales administration or general office support role
Proficiency in Excel, SAP and Salesforce - or a willingness to learn
Strong communication skills and an ability to build rapport easily with people
An energetic, hands-on approach with good organisational skills and the ability to prioritise
A genuine enjoyment of learning and a willingness to take on whatever comes your way
A positive attitude and the ability to contribute to a strong team culture
Office based in Darra, Monday to Friday 8:30 AM - 5:00 PM
Why J oin Cement Australia?
Be Yourself: Be your authentic self in a diverse and dedicated workplace where we focus on achieving great results together.
Paid Parental Leave :



We offer leave options (12 weeks paid parental leave for primary carer, 1 week paid partner leave) to support your family life, ensuring you can cherish special moments with your loved ones.
Novated Leasing: Drive your dream car for less through our partnership with sgfleet , offering fantastic discounts on vehicles.
Discounted Products: Renovating?
D IY'er ?
Save on your home improvement projects with exclusive discounts on concrete and quarry products.
Health & Well-being: Prioritise your health with discounted health insurance (Medibank), and access to our EAP program
Who We Are
Cement Australia has been at the heart of the nation's infrastructure for decades, proudly standing as Australia's leading supplier of cementitious products and services.
With our operations now extending across all states and territories - including expanded manufacturing and distribution capabilities in Western Australia - our national footprint continues to strengthen to support Australia's growing construction and infrastructure needs.
But we're more than just cement.
Our diverse operations include heavy industrial manufacturing, coal and limestone mining, bulk transport distribution, rail and shipping logistics , and innovative waste management through Geocycle , where we turn challenges into sustainable solutions.
At Cement Australia, we believe in empowering our people with the tools, support, and opportunities to make a real impact.
Join a collaborative team that values work-life balance and thrives on innovation.
Together, we're building a safer, healthier, and more sustainable future—driven by a shared commitment to excellence and our core values.
What Else You Need to Know
References, a pre-employment medical and background check are part of the recruitment process.




Cement Australia is an Equal Prospect Employer.
We welcome applications from Australian residents with valid working rights.
Please note: Direct applications only—no agency submissions at this time .
Privacy Acknowledgment
Cement Australia is collecting personal information from you as part of the recruitment and selection process.
Cement Australia recognises the importance of privacy and is committed to ensuring the privacy of your personal information collected and/or received by us.
Cement Australia's recruitment applications are hosted by external service providers who also recognise the importance of privacy.
By proceeding with your application, you acknowledge that your personal information will be hosted by these external service providers until such time as you elect not to have your information stored on these external hosted sites.
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