Job Description
As Administration Assistant with RX Rims, you will be responsible for providing high-quality customer service, coordinating administration activities and supporting purchasing functions for the business. This role acts as a key point of contact for customer enquiries, internal coordination and procurement activities, ensuring efficient communication, timely service delivery and accurate administration.
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Key responsibilities
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Act as the primary point of contact for site, phone and email enquiries
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Manage customer enquiries and requests, including order status, delivery schedules, ETAs, stock availability and approved pricing
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Support the team and day-to-day operations by maintaining effective workflow and communication
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Maintain system, process and operational documentation
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Manage purchasing and supplier administration
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Administer company policies, procedures and position descriptions
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Maintain site, facilities and compliance records
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Support workplace health and safety
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Support the productive operation of RX RIMS by maintaining a high level of customer satisfaction
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About you
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A strong focus on high-quality customer service
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The ability to coordinate administration activities and support purchasing functions
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Strong communication and coordination skills when working with customers, suppliers and internal departments
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Strong computer literacy and familiarity with common IT systems
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A professional and timely approach to customer enquiries and follow-up
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Strong attention to accuracy in administration, records and system documentation
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An understanding of and commitment to workplace Health and Safety procedures
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Stable full-time position
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Supportive team environment
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Ongoing training
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Opportunity to contribute to a growing business
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About us
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RX Rims is an Australian-owned company established in ****, with a strong history in manufacturing PVC hose, tubing and polyolefin pipes. We are committed to producing high-quality products locally using modern equipment and innovative processes. As part of the Haggarty Group, we focus on sustainability, including in-house recycling of manufacturing waste and reducing our environmental impact, while delivering reliable products to customers across Australia and New Zealand.
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