Sutherland Shire Council is seeking a dedicated Customer Service Officer to be the first point of contact, delivering consistent, high-quality service across phone, in-person, and digital touchpoints. You will help resolve inquiries and support a smooth omni-channel experience for our community.
In this role you will work in a dynamic team, applying robust problem-solving and communication skills to maintain satisfaction and continually improve customer experiences across the Council's Contact
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📌 Multi-Channel Customer Experience Officer (New South Wales)
🏢 Sutherland Shire Council
📍 New South Wales
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