Job Description
About the Role
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River Sands is seeking a reliable and customer-focused Trade Counter Customer Service Officer to join our Loganholme Trade Hub.
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This is a hands-on role suited to someone who enjoys working with people, understands the trade environment and is comfortable combining customer service, sales, administration, and possible warehouse duties.
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You will be the first point of contact for our trade customers, providing friendly service and practical product advice to professional flooring, rendering, and wall contractors.
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About You
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We are looking for someone who is reliable, practical, and customer-focused, with the confidence to deal directly with professional tradespeople.
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Ideally, you will have:
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A practical understanding of trade customers and their expectations.
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Confidence learning and discussing technical products and applications.
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Good computer skills and the ability to accurately process orders and invoices.
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A current Australian Driver Licence.
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A current LF High Risk Work Forklift Licence is highly desirable, but not essential for the right candidate.
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A willingness to work across Loganholme and occasionally support our Geebung and Nerang locations.
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A down-to-earth, dependable, and helpful approach.
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What We Offer
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Competitive salary package based on experience and suitability.
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A supportive, close-knit team workplace.
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Variety across customer service, sales, administration, and warehouse operations.
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The opportunity to develop product and industry knowledge within an established Australian business.
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About River Sands
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River Sands Pty Ltd is a leading Australian manufacturer of packaged mortars, architectural coatings and concrete colours, flooring compounds, and wall renders.
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Established for more than 50 years, our family-owned business operates manufacturing facilities, Trade Hubs and warehouses across Australia and supplies products through leading building and plumbing retailers and ready-mixed concrete companies.
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Our continued growth is built around providing quality products and excellent service to our customers.
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📌 Trade Counter Customer Service Officer (Queensland)
🏢 River Sands
📍 Queensland